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Thursday, March 23, 2017

Encore Technology Group - Rethink Technology!

Computer Software Innovations (CSI) was acquired by N. Harris Computer Corporation (Harris) on November 7, 2012.  Since then, our Technology Solutions and Cloud Services divisions have been operating with many of the key leadership team members and other personnel that have been serving you throughout CSI’s longstanding history.  During this time, we have taken steps to ensure the viability of the Technology and Cloud Services divisions for our customers, employees, vendor partners and other constituents.

With great confidence and enthusiasm, we are pleased to announce that the Senior Management and Operations Team who have been an integral part of CSI’s growth and success have acquired the Technology Solutions and Cloud Services divisions from Harris.  This move not only allows us to continue providing the technology solutions and support that you’ve come to know and expect but also enhances our solutions and customer service offerings and positions us for growth.

 

The Technology Provider You Already Know - Rethink Technology!                                                                                                     

While the CSI name was purchased as part of this acquisition, completed February 14, 2013, our move to a privately held company has given rise to a reenergized, customer-centered, employee-empowered organization now doing business as Encore Technology Group (Encore).  Our commitment to excellence, innovation and most importantly, our customers, is unwavering and will remain our primary focus.

Encore will continue to be a South Carolina-based company with a regional presence throughout the Southeast while providing services nationally through our Cloud Services and Strategic Project Groups.  The local service you have enjoyed from your account representatives will remain a key part of our commitment to you.  The vendor partnerships that we have formed over the years to provide you with the most innovative technology solutions will not only be maintained but also strengthened as we continue to serve your organization’s needs.

During the transition to Encore, our leadership team has focused a great deal of time and effort on identifying and taking steps necessary to streamline processes that will enhance the experience of our valued customers.  In the coming months, you will benefit from new operational efficiencies that will make it easier to do business with us that include but are limited to:

  • Quoting System (ERP) – Provides faster quote turnaround times
  • Customer Portal – Provides access to quotes, support cases and e-commerce (online store)
  • Enhanced Vendor Relationships – Provides additional technology solutions and resources

Because of our valued customers, the company that was founded 24 years ago has grown to become one of the leading technology solution providers in the region.  Encore Technology Group is comprised of the same group of dedicated individuals but with a new focus on providing the next generation of solutions to our customers.

We appreciate your patience and your continued support of our employee-empowered company.

Sincerely,

The Encore Leadership Team

                                                                                             

Todd Newnam  – Chairman & CEO     Michael Knight – CTO

Russell Young – CFO

 

Acquisition News

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CONTACT DETAILS

2000 Wade Hampton Boulevard
Suite 210
Greenville, SC 29615
Phone: (888) 983-6267
Email: info@encoretg.com

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