(888) 983-6267
Tuesday, August 22, 2017

General Questions

How does this acquisition impact your viability as an organization
There will be no impact,  Encore Technology Group has secured the same strong financial institutions and business partners that allowed the previous organization to become one of the leading systems integrator's in the southeast.
How does this acquisition impact our existing projects
There will be no impact, you will continue to work with the project and delivery teams that are already engaged.
How does this acquisition impact any existing quotes
There will be no impact, all existing quotes will be honored through their expiration.
How does this acquisition impact any recent proposal submissions
There will be no impact, all existing proposal submissions will be honored under existing terms an conditions.
How does this acquisition impact any direct contracts
There will be no impact, all existing direct contracts are accepted under existing terms an conditions. If addendum's or changes are required under the existing terms and conditions we will be contacting you to make the appropriate modifications.
How does this acquisition impact our financial management software
There will be no impact, Encore Technology Group does not provide financial management software.
What address is used for communications
Our mailing address is:  Encore Technology Group, LLC, 900 East Main Street, Suite T, Easley, SC 29640
What address is used for remittance
Our remittance address is:  Encore Technology Group, LLC, Dept. 720017, PO Box 1335, Charlotte, NC 28201

Financial Questions

How does the acquisition impact your existing vendor information
Encore Technology Group is no longer affiliated with Computer Software Innovations, Inc. or N.Harris Computer Corporation.  Encore Technology Group has been issued a new tax identification number; accordingly Encore Technology Group will need to be setup as a new vendor. To obtain a Form W9 please email This email address is being protected from spambots. You need JavaScript enabled to view it. or - Click Here -
How does the acquisition impact existing certificates of insurance
Encore Technology Group has been issued new certificates of insurance to facilitate your technology purchasing requirements.  To obtain certificates of insurance please email This email address is being protected from spambots. You need JavaScript enabled to view it.
How does the acquisition impact purchase orders in progress
Encore Technology Group we be able to process purchase orders in progress that are being submitted to Computer Software Innovations and CSI Technology Outfitters. For questions concerning purchase orders please email This email address is being protected from spambots. You need JavaScript enabled to view it.
What address is used for remittance
Our remittance address is:  Encore Technology Group, LLC, Dept. 720017, PO Box 1335, Charlotte, NC 28201
What is the process for returned merchandise authorization
For questions concerning returned merchandise authorization please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Procurement Questions

How does the acquisition impact existing convenience contracts
There will be minimal impact, all existing convenience contracts remain active and available for your purchasing requirements. Encore Technology Group is working with our business partners and procurement officials to make the appropriate modifications. 
How does the acquisition impact existing state contracts
There will be minimal impact, all existing state contracts remain active and available for your purchasing requirements. Encore Technology Group is working with our business partners and procurement officials to make the appropriate modifications. 

Erate Questions

How does the acquisition impact existing erate funding requests
There will be minimal impact, Encore Technology Group will be requesting a global SPIN change with the USAC Schools and Libraries Division.  This request requires no action by the applicant. 
How does the acquisition impact existing erate contracts
There will be no impact, all existing direct contracts are accepted under existing terms an conditions. If addendum's or changes are required under the existing terms and conditions we will be contacting you to make the appropriate modifications.
How does the acquisition impact existing erate telecommunications funding requests
There will be no impact, Encore Technology Group is a registered telecommunications provider with the FCC.

Acquisition Q&A

COMMUNITY
CONTACT DETAILS

2000 Wade Hampton Boulevard
Suite 210
Greenville, SC 29615
Phone: (888) 983-6267
Email: info@encoretg.com

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