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Monday, October 16, 2017


CloudVoice Feature Bundles

With so many calling features available, it can be confusing to know what feature you need from your voice service. CloudVoice makes it simple with prepackaged feature bundles that provide the features you need most and optional extended services. Know the features, then make the call.


All the basic features you would expect from your VoIP service and more

Bundle Features

  • 100 minutes shared pool per line
  • Advice of Charge
  • Authentication
  • Basic Call Logs
  • Barge-in Exempt
  • Call Forwarding Always
  • Call Forwarding Busy
  • Call Forwarding No Answer
  • Call Forwarding Not Reachable
  • Call Return
  • Call Transfer
  • Call Waiting
  • Calling Line ID Delivery Blocking
  • Calling Name Delivery
  • Calling Name Retrieval


  • Calling Number Delivery
  • Calling Party Category
  • Charge Number
  • Client Call Control
  • Communication Barring User-Control
  • Connected Line Identification Presentation
  • Connected Line Identification Restriction
  • Customer Originated Trace
  • External Calling Line ID Delivery
  • Flash Call Hold
  • Intercept User
  • Internal Calling Line ID Delivery


  • Last Number Redial
  • Malicious Call Trace
  • Physical Location
  • Polycom Phone Services
  • Preferred Carrier User
  • Privacy
  • Service Scripts User
  • Third-Party MWI Control
  • Third-Party Voice Mail Support
  • Three-way Calling
  • Voice Messaging User
  • Voice Messaging User - Video
  • SMDI Message Desk
  • Speed Dial 100
  • Speed Dial 8
  • Zone Calling Restrictions

Group Features

  • Hunt Group
  • Series Completion


All the Basic features; plus unlimited calling and expanded features for enhanced business needs

Bundle Features

  • Unlimited Local & Long Distance Calling
  • Automatic Callback
  • Anonymous Call Rejection
  • Call Me Now
  • Diversion Inhibitor
  • Do Not Disturb
  • Group Night Forwarding
  • Hoteling Guest
  • Speed Dial 100
  • Speed Dial 8

Group Features

  • Call Park
  • Call Pickup
  • Group Paging


All the Essential features; plus the features of a true enterprise communication platform

Bundle Features

  • Alternate Numbers
  • Busy Lamp Field
  • Call Center Monitoring
  • Call Forward Selective
  • Call Notify
  • CloudVoice Anywhere
  • CloudVoice MobileLink
  • Custom Ringback User
  • Custom Ringback Users - Video
  • Directed Call Pickup
  • Directed Call Pickup w/ Barge-in
  • Directory Number Hunting


  • Hoteling Host
  • Location-Based Calling Restrictions
  • N-way Calling
  • Pre-alerting Announcement
  • Priority Alert
  • Push To Talk
  • Selective Call Acceptance
  • Selective Call Rejection
  • Shared Call Appearance
  • Shared Call Appearance 10+
  • Virtual On-Net Enterprise Extensions

Group Features

  • Account/Authorization Codes
  • Custom Ringback Group
  • Custom Ringback Group - Video
  • Enhanced Outgoing Calling Plan
  • Instant Group Call
  • Music On Hold

Mobility Features

  • CloudVoice Anywhere
  • CloudVoice MobileLink
  • Outlook Integration
  • Remote Office
  • Sequential Ring
  • Two-Stage Dialing


All the Enterprise features; plus the features of a true UC platform

Bundle Features

  • CloudVoice Communicator - Desktop
  • CloudVoice Communicator - Smartphone
  • CloudVoice Communicator - Tablet
  • CloudVoice Enhanced Mobility
  • Meet-Me-Conference (5 User)


All the Enterprise and UC features; plus the features of a true UC+ platform

Bundle Features

  • IM&P
  • Web Sharing

Optional Features

Optional Features that build on the Enterprise Feature Bundle

VoIP Auto Attendant

  • The flexible, powerful, front office tool that acts as an automated receptionist

VoIP Web Receptionist

  • The attendant console for receptionists or telephone attendants who manage and screen inbound calls

VoIP Enhanced E911

  • The enhanced E911 service provides important life safety features to any handset.

VoIP Assistant Enterprise

  • The telephony toolbar enables users to make and accept telephone calls and change telephone settings from within their web browser




2000 Wade Hampton Boulevard
Suite 210
Greenville, SC 29615
Phone: (888) 983-6267
Email: info@encoretg.com

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